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What is a Master System Integrator?

What does it mean to be a master system integrator? The job title can be synonymous with problem solvers, connectors, collaborators and organizers, however, this particular job entails a very complex version of each. This job facilitates communication but not just any communication, system communication. Master System Integrators have considerable amounts of knowledge within the realm of IT networks, software, systems and necessary protocols. They are the true experts at unifying systems and customizing facility systems.

MSIs have in-depth knowledge of integrated building systems. As buildings become increasingly complex, that expertise is really important.

Optigo Networks, 2021

MSI’s number one goal is to ensure seamless connectivity of all of the systems that are crucial to making a facility function and thrive. They strive to integrate the systems in a way that adds efficiency and organization to a facility, making the occupants lives easier.

Buildings require a unified system
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Different facilities serve different audiences and therefore, have different needs. For example, a long-term care facility may rely more heavily on communications systems such as nurse call buttons. A football stadium’s priority is the security of the people who watch a game, so they would have to focus more on things like video surveillance to keep everybody safe. The differing nature of these buildings require different systems, this is where Master System Integrators come in. MSI’s are a unique type of technician, their whole job is dependent on having the ability to think outside the box and consider different ways to manage systems. Standardized solutions are not an option when their job requires them to be working with various clients in differing industries. They face many different types of facility requirements that are all made up of a collection of critical systems that require a solution.

To put it simply, MSI’s create solutions, they solve complex puzzles that are fueled by the particular system needs of a facility. They carry the knowledge to approach any project while utilizing the right technology with the right tools in order to rearrange, unify, install, and connect crucial systems within a facility.


To learn more about what Delco Security does and why we’re a Master System Integrator, click here or contact us.

Source: Contractor, 2017

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