What Technology as a Service Looks Like in the Integration World.
Technology as a Service
Technology as a service, or TaaS, is a subscription-like program that combines hardware, software, and services into one package. The design stage, installation and maintenance can be purchased and consumed as a service. This allows the client to enjoy the benefits of the latest technology without having to sacrifice their time and budget as they are not directly responsible for the technology itself. TaaS is a shift away from a business model that involves ownership of the technology, towards a model that entails technology solutions consumed as a service.
Before it is at risk of becoming obsolete, the average life of technology is five years. TaaS is a unique way to integrate innovative technology into your building without committing several years to the same technology that has become or will be obsolete. As a result, TaaS allows you to gain the benefits of a well integrated solution without worrying about the logistics. This model allows facility managers to leave the technology to the experts to ensure buildings are equipped with all of the necessary systems to keep their facility secure and connected. As a result, this program provides a peace of mind to the facility stakeholders by allowing them to rely on the experts to take care of the building needs.
Maintenance comes with Technology
Unlike an ordinary integration model, TaaS allows opportunities for greater involvement from the provider. This means that the integrators not only install the new systems, but develop, maintain, and leverage their client’s existing technology. It is a unique way to enjoy the benefits of the latest technology without having to understand the complex systems that are associated with it. Due to the challenging nature of maintaining constantly evolving systems, this plan is suited for any facility that wants a seamless technology experience
Why it is Different?
Traditional integrators provide systems and technology to their clients without maintaining the relationship. Their main priority is to deliver a well-integrated solution that works for their client at that specific point in time. The TaaS model differs in the sense that it provides a continual service over a period of time. In other words, integrators take it one step further by maintaining the relationship with the client while catering to the needs of the facility and technology. The technology is maintained and updated by the integrator, facilitating a hands-on approach for the duration of the program. Typically, the continued services include the software, hardware, on-call technicians, necessary service appointments, along with tracking updates and maintenance. Furthermore, as the TaaS program nears the end of the period, the clients are left with a choice of either continuing with the technology, or easily upgrade to a newer system without being tied down by their existing system.
A conscious budget goes hand-in-hand with the continuous nature of the TaaS model. As it works like a subscription bundle, where you pay periodically for the services, the total cost gets spread out over time. Furthermore, the integrator owns the technology, which relieves the facility owner of the financial liabilities of investing in new technology.