in the integrations space
Virtual Reality (VR) can open the doors for new opportunity in the integrations space. Playing a vital role in each end of the project, VR can increase client satisfaction and user experience. It does this by creating a supportive platform that allows clients to become well- versed in their new solution prior to application. Further, it creates a unique opportunity to train and familiarize employees on the new systems before the project is completed. This can create a smooth transition into the newly updated facility solution. It also assists as a great training device for future new employees. On the other side, the technology acts as a visual tool for the integrator when presenting different mockup alternatives to the client. This can help foster seamless communication between the integrator and the client. As technology expands the possibilities in the integrations space, VR takes a front seat when it comes to increasing client experience.
While utilizing virtual reality, clients can have a greater influence on the design of their solution. Mockups allow the integrator to visually present to the client what their facilities will look like prior to installation. Rather than having the client envision their future solution, the VR mockups can fully capture it. This lets the client experience an immersive and dynamic version of their facility and provide essential feedback on user experience, usability and more. By interacting with their solution they can better determine what needs to be changed and what they like. As a result, clients are able to receive a solution that exceeds and satisfy expectations.
Communication and Feedback
VR has facilitated the opportunity for clients to provide feedback on critical design features. This is especially noteworthy as it can be done before investing in the infrastructure. By being able to communicate essential feedback on design methods and choices, it leaves the client happier with the end result. It fosters transparency and ensures the client makes the most informed decision regarding their facility. Furthermore, it makes it so the client doesn’t have to visualize what the end product will look like, they are able to see and interact with it. This will also generate greater client- integrator trust as they will be able to see exactly what they are paying for with no surprises. In the end it will cut down the cost of changes done to the design and eliminate the need for modifications once the project is completed.
The significant advantage of VR-based training is that skills and knowledge can be delivered in a consistent and repeatable manner within the parameters of the facility. This is particularly helpful as it helps cover a range of standard operating procedures for both normal and abnormal conditions, providing the freedom to fail without any risks involved. Future new employees can also be trained on the virtual version to avoid shutting down essential systems. This results in increased safety, less risks, and less costs. Additionally, the technology gives building stakeholders the chance to ensure their staff is well versed and trained on the new systems before the project comes to completion. Using the immersive platform for training can decrease stress and allow employees to learn at their own pace. Since it is a living entity, the VR platform can be reused and visited at a later time, which means any new upgrades or retrofitting to your facility can be easily added.
VR in Summary
Virtual reality is an immersive tool that can better the client experience. From ensuring they get the solution they want to training their employees on a virtual platform, it is a supportive tool for the client. It assist in all ends of the project and plays an important role pre and post installation. It allows for the integrator to visually share dynamic mockups and involve the client on critical decision making. By being more involved, the client is perfectly positioned to provide informed feedback on their solution. The technology eases the complex processes that are essential when integrating new facility solutions.